Privacy Policy

1. Introduction

Jayboi Services, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number)
• Company/business name
• MC/DOT numbers
• Driver qualification documents
• Payment information (processed securely via Stripe)
• Account login credentials

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use your information to:

• Provide trucking compliance and dispatching services
• Process 2290 filings, IFTA reports, and other compliance documents
• Manage your client portal account
• Send service updates and compliance reminders
• Respond to your inquiries and support requests
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, cloud storage)
• Government Agencies: IRS, FMCSA, and state agencies as required for compliance filings
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure cloud storage with Firebase
• Access controls and authentication
• Regular security assessments

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of marketing communications

7. Cookies and Tracking

We use Google Analytics to understand how visitors use our website. You can opt-out by installing the Google Analytics opt-out browser add-on.

8. Third-Party Services

Our website uses the following third-party services:

• Stripe: For secure payment processing
• Firebase: For authentication and data storage
• Formspree: For contact form submissions
• Google Analytics: For website analytics

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• 📞 Phone: 470-484-4814
• ✉️ Email: info@jayboiservicesllc.com
• 🌐 Website: jayboiservicesllc.com